Shipping & Delivery Info
Local Delivery
Mrs. Mason's Co. will deliver within a 10 mile radius of our kitchen in Royal Oak, MI. For orders under $75 a $10 delivery charge will be added to the order. For orders of $75 or more we offer FREE LOCAL DELIVERY.
Pickup
Unfortunately, we can no longer offer order pickup. All orders will be shipped or delivered within a 10 mile radius.
Shipping
Our primary shipping carrier is UPS.
One shipping address equals one order. For orders of $75 or more, shipping to one address, we offer FREE SHIPPING.
Porch Pirating
Our job at Mrs. Mason's is to make the best product we can and send it out on time. Once we see that the item has been delivered, we relinquish any further responsibility for the order. If there are "porch pirates" in your neighborhood, please make the necessary accommodations to ensure you receive your order once it has been delivered. Please make sure you are signed up for shipping updates and be sure to read them when they hit your phone email. We'll do all we can to assist you.
Warm Weather Alert
When shipping to warmer climates, we will happily add cold packs to your order, at no additional charge. If necessary, we can ship in an insulated box for an additional charge. Unfortunately, we cannot control the weather, so we cannot guarantee if the package will be affected by heat in transit. So please know, you accept the risk of shipping in warm weather.
To protect your order, we recommend shipping it via overnight or expedited shipping. Yes, you'll pay a little more, but your order will likely show up in better shape.