Shipping & Delivery Info
Mrs. Mason's Co. will deliver within a 10 mile radius of our store in Royal Oak, MI.
Retail Line: For orders under $75, there is a $10 charge for Local Delivery. For orders $75 or more, the delivery charge is FREE.
Custom Line: For orders under $200, there is a $10 charge for Local Delivery. For orders $200 or more, the delivery charge is FREE.
The Wild Collection: For orders under $75, there is a $10 charge for Local Delivery. For orders $75 or more, the delivery charge is FREE.
The carriers we use are USPS and UPS.
Retail Line: Shipping is FREE for orders of $75 or more.
Custom line: Shipping is FREE for orders of $200 or more.
The Wild Collection: Standard shipping and expedited rates apply.
Our job at Mrs. Mason's is to make the best product we can and send it out to you on time. Once we see that the item has been delivered, we relinquish any further responsibility for the order. If there are "porch pirates" in your neighborhood, please make the necessary accommodations to ensure you receive your order once it has been delivered. Please make sure you are signed up for shipping updates and be sure to read them when they hit your email. We'll do all we can to assist you.
Warm Weather Alert
During the warmer months, we will happily add cold packs to your order, at no additional charge. Unfortunately, we cannot control the weather, so we cannot control if the package will be affected by heat in transit.
To protect your order, we recommend shipping it via overnight or expedited shipping. Yes, you'll pay a little more, but your order will likely show up in better shape.
We cannot guarantee the quality when there is heat damage! We will do everything we can from our end to ensure your order ships safely, and that's all we can do.